Hotel Frances
What Guests Say
Absolutely perfect location! We enjoyed all the major sites just steps away from the hotel. The hotel is so beautiful. The staff was charming and very helpful. Clean, Fresh and filter water always available to us. We didn't speak Spanish but they were very patient with us. We wanted for nothing. We will be staying here next trip!
Julie
May 2022
Staying in an old hotel in a wonderful location was fun! The front staff was helpful and the cleaning staff were attentive. We enjoyed having a room with doors that opened to a small balcony.
Chris
February 2023
First they gave us a room where the bedsheed was not completly clean. As it was very late at night to change it , they gave us a new room which was even better, because it had more space. The room was very quiete which is very rare in most hotels we were. Valet parking was good. The staff was very helpfull. As the hotel is very ol ( which i like ) there were a few things missing: There are no lamps on both sides of the beds for reading. In the bathroom there is nothing to hang the towls nor any hook to hang some cloth.
Ruzickaw
June 2022
The hotel was in an absolutely perfect location, had loads of historic charm (loved the old photographs of the city that adorned the walls of the common areas), and I appreciated the helpful friendly staff. I will be back !! Leonard Heim . .
Leonard
April 2023
The location is very centralized and in walking distance to iconic buildings and plazas.
Medina
April 2023
Could not ask for a better location. A half of a block off the main plaza and near the cathedral. Beautiful old hotel. Very clean.
Doreen
November 2022
The charm of a building from 1610 cannot be overstated! and the rooftop had one of the best views in town. I loved everything about this quaint and charming hotel. oh, and they had valet parking included in the rate. In addition, the had hot and cold purified water. that was greatly appreciated!
Jean
January 2023
The hotel is very well situated in the downtown Guadalajara, close to almost everything, great restaurants near by, transportation to almost anywhere in the city, the supermarket just a few blocks away and the cathedral of Guadalajara and Teatro Degollado around the corner, also a lot of nice place to visit within a walking distance, overall a great place to stay, we will definitely use it again in a next trip to Guadalajara.
Gonmaca
January 2022
The ambiance of this historical hotel in the heart of the city. Beautiful details, wooden and marble staircases, exquisite chandelier and fountain in the lobby. Spacious suite with the entire facility large, open and gracious. All staff were accommodating and very pleasant. Our maid went out of her way to try to fix the soap dispenser which was then replaced in a timely manner, she made such effort by towel arrangement, extra towels for use of jacuzzi and as so happy and pleasant. Parking attendant very thoroughly went over the entire vehicle even tough we took a video for ease of words. Vehicle was delivered at time requested by such a professional and pleasant valet attendant
Starr
July 2021
The room is in good condition and it was a very comfortable bed. The bathroom is fine and the air-conditioning works well. The staff is very helpful and pleasant. The old time elevator is an additional part of the fun.
William
March 2022
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